Testimonials / Reviews

At Thomas Family Entertainment, we take pride in providing top-quality bounce house rentals and exceptional event services. But don’t just take our word for it—hear from our happy customers! Our testimonials page showcases real stories from families, schools, and businesses who’ve trusted us to make their events unforgettable. From timely deliveries to friendly service and exciting entertainment, our clients share their experiences and let you know why Thomas Family Entertainment is the go-to choice for your next event. Browse through their feedback and see for yourself why we’re a trusted name in the industry!

Rebecca Cline

16th February

We hired Thomas Family Entertainment to provide the bounce house for our daughter's birthday in December. While scheduling, the owner made me aware of a free outdoor event in my town that they were going to be at earlier that month. It was a cold night, but my daughter and I went. She had a great time, but what impressed me most was the man who was operating the rock wall. I believe his name is Josh. On his break, he was in line at the food truck where he noticed my daughter trying to warm her hands in my jacket. He walked over and gave us a couple sets of hand warmers. He is also the one who delivered and set up the bounce house for our daughter's birthday. Great people. Great communication and pricing. Definitely would hire them again.


Courtney Knoch

3rd November 2024

Thomas Family Entertainment has been a staple at so many events in my area. They are professional, kind, and always provide an awesome experience. They work to keep kiddos safe and happy and will always have my support!


Ryan Watson

3rd November 2024

I'm a local radio personality who has worked a few events, festivals, etc. over the years where Thomas Family Entrainment was also on-site. Great folks, great company. Kind and courteous, they care about family, community, and the safety of their guests. Highly recommend.


Kevin Wieging

3rd November 2024

I recently saw that Thomas Family Entertainment was unfairly attacked with reviews because a child could not participate on a ride due to height restrictions. It's unfortunate that this parent took it personally. Safety is a tough business and I commend TFE for taking it seriously. We should explain to our children when this happens the reason why and not set a bad example. As a member of the industry I commend TFE for acting in the best interests of their patrons even though you endured the wrath of a parent that the intent of safety rules are in their child's best interests!!


Jacqueline Reeder

3rd November 2024

Locally owned company that can be trusted to bring safe rides for children to local events and provide good clean fun for kids’ parties. I always consider public events in the MOV when I see that they are being utilized for entertainment, because I trust a locally owned, family run business far more than the big out of town amusement companies.



5/ 5 after 10 reviews

Thomas Family Entertainment is a fantastic, locally owned, family business. Equipment is always cleaned and well maintained, rates are more than fair and the staff works hard to deliver a quality experience.
These guys have best workers. They’ve so friendly and kind with the children. The rides and inflatables are the best that come to town.
Very family oriented. I have used their services several times and have never been disappointed. So glad they’re available in the Ohio Valley.
We had a very pleasant experience with Family Thomas Entertainment Center. They arrived early per the time I requested for my son’s birthday party and set up the bouncy house very quickly and neatly. All of the party attendees loved jumping in it and had a blast. Upon delivery, they did inform us they may not be able to pick up when the party ended and asked if it’s ok they come the following day. Of course I said yes (who doesn’t love a little extra time to use the bounce house???). From the very beginning when I made the reservation, to the payment, delivery/set up and breakdown, the entire experience with Family Thomas Entertainment Center was a breeze and very pleasant. The delivery worker was polite, the price was comparable to other rentals and the quality was great! In addition, both of my children had day trips with their summer camp to Thomas Family Entertainment facility and came back very happy with their own great reviews of arcade games they played there. Will rent from them again in the future and recommend to others!
This family has been hitting it out of the park for the past several years. They've done everything they can to bring entertainment to this area. They have done whatever they could to keep it affordable and enjoyable.
My family have rented the blow-up water slide from you a couple times now and we were very pleased both times. Always on time, if not sooner. Both times we actually had the water slide for longer than paid for, which the kids were so excited that they got to play longer. Staff was profesional, and very kind both times. Thank you Thomas Family Entertainment for bringing fun to the MOV.
Only have good things to say about all the staff. Friendly and nice. The family had fun at the Vienna Freedom Festival. Great job!
Highly recommend. Great customer service. Thanks for the clean unit!
Great Service. Friendly and affordable . Our kids had a blast. Thank You
I highly recommend Thomas Family Entertainment! The owners are very kind, and super helpful. The inflatable we rented was very clean and well kept! It was the highlight of our party!